Your privacy is extremely important to us, and so is being transparent about how we collect, use and share information about you. This policy is intended to explain our practices and the choices you can make about the way your information is collected and used.
For the purpose of this Policy, «Information» means any information relating to an identified or identifiable individual. This includes Information you provide or generate when you use our web application or our website. («Services» and «Website«). When you use the Services, you accept and understand that we collect, process, use and store your Information as described in this Policy. If you do not agree with this Policy, you must not use any of the Services. If you change your mind in the future, you must stop using the Services and you may exercise your rights in relation to your Information as set out in this Policy.
We collect information about you when you provide it to us and when you use our Services.What information do we collect
Account and Profile Information: We collect information about you when you register for an account, create or modify your profile or make purchases through the Services. For example, you provide your contact information and, in some cases, billing information, when you register for the Services.
Cookies: the Digital Gardener stores «cookies» to to provide you with a wide range of functionalities. “Cookies” are tiny files stored on your computer through your browser. If you do not wish to receive “cookies”, you may deactivate storing “cookies” on your computer by changing your browser settings accordingly. Please note that the functioning of the website may be impaired and the range of functionalities may be limited if you deactivate “cookies”. For more information, please visit http://www.youronlinechoices.com/
Information you provide through our support channels: The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. When you contact the support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and other documentation such as screenshots or information that would be helpful in resolving the issue.
Information we automatically collect or which is generated about you when you use the Services:
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
To provide the Services and personalize your experience: We use information about you to provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, and operate, maintain, and improve the Services. For examples, we use your information to send you a welcome e-mail after you create an account, when you sign up for a demo, webinar or to receive our newsletter. We also use your information to send other e-mail communication related to the Digital Gardener website. We always give you the option to unsubscribe in any email we send you.
Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services. Where you give us express permission to do so, we share information with a third party expert for the purpose of responding to support-related requests.
For safety and security: We use information about you and your Service use to verify accounts and activity, to detect, prevent, and respond to potential or actual security incidents and to monitor and protect against other malicious, deceptive, fraudulent or illegal activity, including violations of Service policies.
With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.
We share information we collect about you in the ways discussed below, including in connection with possible business transfers. We are not in the business of selling information about you to advertisers or other third parties.
When you use the Services, we may chose to share certain information about you with other users of our Services.
For collaboration: You can create content, which may contain information about you, and grant permission to others to see that content based on settings you select.
Service Providers: We work with third-party service providers to provide website and application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information.
Third Party Services: We may offer you the ability to interact with or share information with third parties through the Services. For example, we may offer users the ability to log in to the Services via a third-party service like Google, access embedded maps through Google Maps or interact with social media networks via links on the Services. When you intentionally interact with these third parties, we may share certain information with those third parties or receive information with those third parties, consistent with your privacy settings on the third-party service. Such information may include contact information, identification, and demographic information, and device information and identifiers. You should always check the privacy settings and notices in these third-party services to understand how those third-parties may use your information.
With your consent: We share information about you with third parties when you give us consent to do so. For example, we may display personal testimonials from customers on our public websites. With your consent, we may post your name alongside the testimonial.
We will only retain your personal data as long as reasonably required for you to use the Site/Application(s) and/or to provide you with the Services unless a longer retention period is required or permitted by law (for example, for regulatory purposes).
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them and any limitations.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.
Email us at: email@example.com
Subject to the next paragraph, we ask that you not send or disclose to us any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through [the Site/Applications(s)/Services] or otherwise.
If you send or disclose any sensitive personal data to us when you submit user-generated content to our Services, you consent to our processing and use of such sensitive personal data in accordance with this policy. If you do not consent to our processing and use of such sensitive personal data, you must not submit such user generated content to our platform.